As in 2013 and 2016, Wembley fixtures are no ordinary matchdays, with a 90,000-strong crowd travelling to north-west London on April 17th.
Find out all we know so far for those attending the semi-final. Please note, we will share further information as we receive it.
TICKETING INFORMATION
Tickets are available online only for those supporters in Phases 1-3, with a Phase 4 just confirmed, allowing Season Ticket holders the opportunity to purchase two tickets from the remaining stock.
We advise all supporters to book online as this remains the quickest and easiest way to purchase your tickets. However, Ticketmaster also offer a dedicated local rate phone line for Crystal Palace supporters: 0333 003 5935 which is available from Monday–Friday, 09:00–17:00. Click option one for sales and option two for customer service.
Full ticketing information can be found here.
MATCHDAY INFORMATION
Timings
- 10:00: BOXPARK Wembley – the club’s on-site fanzone – opens (details below)
- 13:30: Hospitality turnstiles open
- 14:30: General admission turnstiles open
- 16:30: Kick-off
Travelling to Wembley
Wembley stadium is easily accessible from three railway stations. Wembley Park Station is only two stops from Baker Street on the London Underground Metropolitan line, and is also served by the Jubilee line for further connections across the Underground network.
Wembley Stadium Station is one stop from London Marylebone on Chiltern Railways, and Wembley Central Station is on the London Underground Bakerloo line and London Overground line from Watford Junction to London Euston.
The stadium closest to Palace’s end is Wembley Stadium station.
Parking
Supporters are encouraged to use public transport where possible when attending Wembley. However if you need to drive, you should book an official parking space here.
Blue badge holders can book their space here.
Wembley BOXPARK and Palace-designated pubs
Palace supporters are encouraged to book their place – free of charge – at Wembley BOXPARK (further details below) or one of the following pubs, designated to Palace fans.
Have a ticket to Wembley for the match? Head to BOXPARK from 10am for pre-match with live music and a special guest or two. Enjoy three huge bars, over 20 different food traders and live entertainment.
Please note that this is for stadium ticket holders only and they will not be screening the game.
It is free to attend, however we recommend entry tickets are booked in advance (which will enable priority access / queue jump if the venue is at capacity). Crystal Palace Black Card holders can book up to two free guaranteed entry tickets to the event space. At 12pm BST on Thursday, April 7th any supporter can book free non-guaranteed entry.
Palace’s designated pubs listed by Brent Council are below. Alternatively, supporters should follow signs to Palace’s ‘event pad’, a designated space for supporters to gather pre-match.
| Venue | Location | Contact details |
|---|---|---|
| The Green Man | Dagmar Avenue, Wembley, HA9 8DF | 0208 903 1441 / 07595 051 937 |
| BOXPARK | 18 Olympic Way, Wembley Park, HA9 0JT | N/A |
| The Arch | 324 Harrow Rd, Wembley , HA9 6LL | 0208 127 1141 |
| Station 31 | 299-303 Harrow Rd, Wembley, HA9 6BD | 0208 900 0173 |
| The Liquor Station | 397A High Rd, Wembley, HA9 6AA | 020 8903 0159 |
| JJ Moons | 397 High Rd, Wembley, HA9 6AA | 020 8903 4923 |
| Crystals Sports Bar | 1 Popin Building, Southway, HA9 0HB | 0203 576 5765 / 07985 195 277 |
| La Regina | St George’s Hotel, 43-51 Wembley Hill Rd, Wembley, HA9 8AU | 020 8900 0662 |
| Palace fanzone/event pad Events Pad | Wembley Park Boulevard, HA9 0FD (opposite the London Designer Outlet) | N/A |
Access
Access is across level plazas with no steps and no ramps steeper than 1:20. Wheelchair users and other disabled spectators enter the stadium with all other spectators, through the same turnstiles and through the same entrances
- From the north either up the pedway to the outer concourse or using the lift from the north entrance point up to the outer concourse.
- From Wembley Stadium Station and Wembley Central Station (south-west) access is across the White Horse Bridge and onto the outer concourse.
Disabled supporters can find more information on visiting Wembley by clicking herefind more information on visiting Wembley by clicking here.
Further info
An anti-social behaviour text message reporting system (66566) will be in place and posters are positioned around all the concourses to give information on this.
Although the stadium can cope well with the usual late arrival of fans, please note that there are now enhanced searches which can delay entry. Supporters are encouraged to arrive early.
All ticket holders are prohibited from bringing any bag into the stadium unless it adheres to the Wembley stadium regulations as outlined below. Entry of any non-compliant bag will be refused. Bags will be checked at an outer cordon and a bag gauge will be used for any dispute on size.
Bag must be no larger than A4. Please note: this means the overall bag size. Bags that are half full and folded over to reduce their size will not be accepted.
Bags within the A4 size are not prohibited however they are all searched and this may slow down the entry process. Wembley would discourage all bags to assist with quick entry to the stadium for all patrons as all bags will be searched.
Brent Council and its partners are enforcing a No Street Drinking Zone on Olympic Way. Fans drinking on Olympic Way and the surrounding streets will be asked to hand over their alcohol and enforcement action may be considered.
