Everything you need to know ahead of Saturday afternoon football at Turf Moor
Before heading into the international break, we take on Chelsea at Turf Moor on Saturday (3pm KO).
Please note there is roadwork disruption around the stadium, further detail can be found below. We encourage supporters to plan their journey in advance.
All Premier League matches taking place between 7 and 23 October will be dedicated to No Room For Racism. Further information on our support for the campaign can be found below.
Take a look at our Vertu match guide for supporters:
STADIUM INFORMATION
Roadwork disruption
Work on Harry Potts Way is now complete.
Even though Yorkshire Street has reopened, it remains very busy and congested in this area. We encourage all supporters to arrive early. Harry Potts Way will close to traffic at 1pm.
We advise supporters travelling to the fixture to avoid this area of the town, and to instead travel to Turf Moor by exiting the M65 at junction 9 and follow the yellow diversion signs. When leaving the town post-match, the same route is advised.
Further stadium information
Entry to turnstiles for supporters will open at 1:30pm for both home and visiting supporters.
Please bring photo ID with you as this may be checked as part of our standard ticketing policy.
We will be serving food and beverages on all concourses and will only be accepting cashless methods of payment.
Alcohol-free lager and cider will also be served in all concourses and hospitality areas.
Our matchday magazine, Turf, will be available in print! Grab your copy from the Clarets Store or our programme sellers around the stadium. Alternatively, this can be purchased online for delivery here.
The stadium’s multi faith room has a new location this season. The room has moved to the first floor of the ETC (above the Rapidz Fan Zone).
As part of new regulations, referees will add the exact time lost in goal celebrations, substitutions or injuries to the stoppage time. The time on the big screen will now show added time at the end of each half.
Our security team will be conducting bag checks as per our ground regulations. Please arrive early to allow extra time for the additional process.
Our supporter code of conduct can be found here – please read before coming to the game.
Burnley Football Club is delighted to be partnering with EST parking to provide bookable parking options for home matchdays here at Turf Moor. Click here for more information.
Travel information for Turf Moor can be found here.
Supporters can enjoy the Official Burnley FC Matchday Playlist on Spotify, listen to it here.
SUPPORTER SAFETY
All supporters at Turf Moor are encouraged to read the below carefully:
The safety of all match participants is of paramount importance and we recognise that reckless actions, witnessed at recent fixtures are carried out by a small minority of fans and the majority of supporters attend and watch matches in a safe and respectful way.
As a football club we expect supporters to adhere to the ground regulations in place at Turf Moor, enjoy the game from their seat and DO NOT enter the playing area at any time. It is a criminal offence to enter the pitch and doing so, may result in a criminal record and stadium bans. It also creates a significant safety issue not only for themselves, but for fellow supporters, Club players, staff and match officials.
It is also against ground regulations to throw any items/missiles on the pitch – any supporter that throws anything, putting the safety of players and individuals at risk, will receive a severe banning order from the Club. This behaviour will not be tolerated.
The Club wants all supporters to enjoy the game safely and thank fans for their continued support.
Football unites to improve participant and fan behaviour for the 2023/24 season. Read the ‘Love Football. Protect the Game’ measures here.
NO ROOM FOR RACISM
English football unites to tackle racism, hate and all forms of discrimination
A statement from the Premier League…
English football stands united in its determination to tackle racism and remove all forms of discrimination from our game. Throughout October and beyond, The FA, Premier League, English Football League and Kick it Out will reinforce the message that hate and discrimination will not be tolerated at any level of football and action will be taken against perpetrators.
Alongside PGMOL, Professional Footballers’ Association, League Managers Association and the Football Supporters’ Association, the football organisations are urging fans and participants to report discrimination wherever they see it or hear it, to help make football a safer place for everyone.
All organisations are actively working with clubs and authorities, and remain committed to collaborating further with each other, to ensure those who are found guilty of racist or discriminatory behaviour face strong consequences for their actions.
Sanctions include stadium bans, legal prosecutions and custodial sentences for those found guilty of discriminatory behaviour in either the stadium or online, with additional potential points deductions for clubs within the grassroots game. Education and restorative justice initiatives will also be implemented where appropriate.
This builds on the ongoing work to address unacceptable, discriminatory and illegal behaviour across the game, under the football-wide Love Football. Protect the Game initiative, which aims to ensure that the actions of the minority do not spoil the game for all.
In recent years, football authorities have worked as a group to combat online abuse, and most recently we have lobbied the UK Government extensively in the development of the Online Safety Bill. We will continue to pressure social media companies to do more to tackle hate on their platforms.
But we recognise we can do more. Collectively, we’re deeply committed to ensuring our game is representative of modern society by offering equality of opportunity across the whole of football.
Together, we will continue our work to make football a safer, more welcoming, and more enjoyable space for everyone.
Burnley FC support No Room For Racism
We will be showing our support for the campaign throughout the day. You will see branded assets around the stadium, the players will be warming up in branded t-shirts and coaching staff will be wearing No Room For Racism badges.
The players have selected today’s pre-match playlist with their favourite songs by black artists.
In the matchday programme and ahead of the game Alan, Vincent and Josh Brownhill have spoken about the importance of the campaign and the Club’s Head of Women’s Football Lola Ogunbote, who will be joining Phil Bird on co-commentary, has shared her story of breaking barriers.
Following the fixture the match worn shirts will be auctioned off via Match Worn Shirt for the Building Bridges charity as part of the Club’s support of No Room For Racism. The auction link can be found here and we will inform supporters when the auction is live.
RAPIDZ FAN ZONE
Added Time
Introducing Added Time at the Rapidz Fan Zone!
We’ll be open both before and after the game with Caribbean style food, live music, and the biggest screen in Burnley – there’s no better place to be.
Timings on the day
12:00 – Rapidz Fan Zone opens
12:30 – Luton Town v Tottenham Hotspur on the big screen
13:45 – Pre-game live music
14:30-17:00 – Fan Zone closed for the Burnley v Chelsea fixture
17:15 – Beat the traffic and enjoy the post-game live music
Bertie & Bella’s Buzz Route
Mascots Bertie Bee and Bella Bee, will be buzzing around – make sure you don’t miss a photo opportunity. Check out their route to see where they will be going on the day!
Retail & activities
There will also be a pop-up store in the Rapidz Fan Zone with Burnley FC items including newly released stock, available for purchase.
Plus, lots of pre-game activities for supporters to enjoy both inside and outside.
Rapidz Fan Zone Fast Lane – Skip the queue!
All fans who download and sign up the RapidzPay app using the referral code ‘Clarets2023’, will be rewarded with an exclusive Burnley insignia NFT – via the RapidzPay app.
That NFT will also be used as a ‘proof of membership’ for fans and for the match on Saturday fans who have the Burnley NFT, will have access to an exclusive Rapidz queue called the Rapidz Fast Lane. All fans have to do is show the NFT in the Rapidz app to staff and they will gain access to the fast lane which allows them to skip the Rapidz Fan Zone queue!
Download the RapidzPay app from your relevant store IOS and Android.
EARLIER MATCH ARRIVAL
We encourage supporters to arrive earlier than usual in order to attend the match on time. Supporters arriving less than 20 minutes before kick-off are not guaranteed to be in their seats before kick-off, particularly due to additional spot checks taking place.
Please use the graphic below as a visual representation of how your arrival time affects viewing kick-off.
TICKETS
The Ticket Office at the stadium will be open to collect tickets and will remain open until half-time to help with any queries you may have.
Please make sure you bring your correct season ticket card, ticket or have your e-ticket to hand, ahead of reaching the turnstiles.
ONE CLUB FOR ALL
We urge any supporters who hear or experience any discriminatory language or behaviour which can include homophobia, sexism, and racism to contact us urgently.
Please text the word RESPECT to 66777, or via the Kick It Out dedicated App. All texts will remain anonymous.
INFORMATION REGARDING GOLDCARDS
Supporters may be aware, we have made several changes across Turf Moor during the summer. One of the changes has been to partner with the Compass Group for our catering provision across both hospitality and our concourses. We believe that this move will greatly enhance the matchday experience for all.
One consequence of this move is having to change our till systems, which means you will no longer be able to spend your Goldcard directly at the tills. Instead, you now have the below options:
Hospitality
If you wish to use your Goldcard to pay for your bar bill, we can set up a tab and use the Goldcard to cover the tab at the end of the fixture.
Concourses
You will be able to purchase vouchers from the ticket office to be redeemed at the concourses.
Concourse menu & prices
You can collect the vouchers from the Ticket Office beforehand and you will be able to redeem these vouchers directly at the concourse kiosks. Please note, the vouchers cannot be used at the brand-new self-order units or in the North stand and James McIlroy Lower concourses and Rapidz Fan Zone.
